Terms and Conditions
Terms and Conditions of Sale
Last updated: [DATE]. Template to be completed and validated by a professional.
1. Purpose
These General Terms and Conditions of Sale govern the sales of products offered on piatella.shop by [Company name]. Any order implies full and unreserved acceptance of these terms and conditions.
2. Products & compliance
The products are CBD-based products with a THC level of less than 0.3%, in compliance with European regulations. They are reserved for adults (18 years and older), not intended for medical use and do not make any therapeutic claims. Certificates of analysis (CoA) are available on the Laboratory Analyses page.
3. Prices
Prices are indicated in euros (€) including all taxes. Any delivery costs are specified before validation of the order. [Company name] reserves the right to modify its prices at any time, products being invoiced on the basis of the rates in force at the time of the order.
4. Order & payment
The order is validated after payment confirmation. Payments are secured via Shopify platform providers. The sale is deemed concluded upon receipt of the order confirmation.
5. Delivery
Products are shipped in Europe in discreet packaging. Indicative delivery times are [X-X working days]. Risks are transferred to the buyer upon receipt of the package. In case of delay or damaged package, please contact us at [email].
6. Right of withdrawal
In accordance with articles L221-18 et seq. of the Consumer Code, you have a period of 14 days to exercise your right of withdrawal. However, this right does not apply to products unsealed after delivery that cannot be returned for reasons of hygiene or health, nor to perishable products (art. L221-28). Return procedures are specified upon request at [email].
7. Liability
The liability of [Company name] cannot be engaged in case of non-compliant use of the products. The buyer acknowledges being of legal age and purchasing for lawful personal use.
8. Personal data
The processing of your data is described in the Privacy Policy.
9. Applicable law & disputes
These General Terms and Conditions of Sale are subject to French law. In case of dispute, an amicable solution will be sought before any legal action. In accordance with the regulations, the consumer may free of charge use the consumer mediator [name of mediator] or the European Online Dispute Resolution platform (ec.europa.eu/consumers/odr).